Residential Program Services Administrator

1 week ago


Minneapolis, Minnesota, United States Pinnacle Services Full time

About Pinnacle Services:
Pinnacle Services is a progressive and expanding organization dedicated to providing exceptional care and support within our Residential Program Services Department. We are in search of a knowledgeable and passionate individual to lead our initiatives.

Why Choose Pinnacle Services?
We offer more than just standard benefits; our work environment is designed to foster collaboration and community engagement. Enjoy a relaxed dress code, regular team events, and opportunities to get involved in community activities.

Key Responsibilities:
As the Residential Program Services Administrator, you will:

  • Ensure compliance with regulatory standards, specifically 245D, across all service operations.
  • Work closely with county licensors to demonstrate adherence to compliance standards, including conducting internal audits and resolving grievances.
  • Complete necessary licensing documentation and provide detailed information regarding service delivery.
  • Supervise a team of two to three Residential Program Directors, ensuring high-quality service delivery through effective delegation.
  • Collect and analyze data, prepare reports, and present findings during CARF assessments.
  • Identify and pursue referrals, facilitating the initiation of services for individuals in need.
  • Act as a liaison for families and external partners, ensuring satisfaction with the services provided.
  • Develop and implement departmental objectives that align with the agency's mission and goals.
  • Manage budgets and financial resources to ensure alignment with funding requirements.

Location:
This role is based in Minneapolis, with regular travel to various residential sites.

Qualifications:
To be considered for this position, candidates must meet the following criteria:

  • A bachelor's degree in a human services-related field and one year of full-time experience in direct care for individuals with disabilities or those aged 65 and older.
  • An associate degree in a related field with two years of relevant experience.
  • A diploma in a relevant field from an accredited institution along with three years of applicable work experience.
  • A minimum of 50 hours of education/training in human services and disabilities, plus four years of direct care service experience under a qualified supervisor.
  • A minimum of three years of supervisory experience in a program providing direct support to individuals with disabilities or the elderly.
  • An acceptable driving record in accordance with company policy.

Work Schedule:
This position requires flexibility to work various shifts, including weekends, nights, holidays, and on-call duties.

Job Type:
Full-time



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