Paralegal - Intake

1 week ago


Philadelphia, Pennsylvania, United States Community Legal Services, Inc. Full time
Job Title: Intake Paralegal

Community Legal Services, Inc. (CLS) is a non-profit public interest agency providing free civil legal services to low-income Philadelphia residents. As the largest provider of free civil legal services in the Philadelphia area, CLS is both locally and nationally renowned as a premier legal services provider dedicated to ensuring access to justice for all low-income individuals and communities.

Job Summary:

The Intake Paralegal will be responsible for interviewing new clients, collecting required Intake data, entering information in Legal Server, making referrals, and scanning/uploading case documents. The ideal candidate will have excellent written and oral advocacy skills, compassion, and understanding for clients dealing with significant stress levels.

Responsibilities:
  • Walk-In Intake: Interview new clients, collect Intake data, enter information in Legal Server, make referrals, and scan/upload case documents.
  • Hotline Intake Staffing: Staff a live Intake Hotline, perform the same functions as Walk-In Intake, and maintain the Intake Unit Call List.
  • Telephone Intake: Complete call backs to callers, perform the same duties as Walk-In Intake, and maintain the Intake Unit Call List.
Requirements:
  • High School Diploma or GED
  • Strong writing skills
  • Computer literacy
Preferred Qualifications:
  • Four-year college degree
  • Experience in legislative or administrative advocacy, or experience with a social services agency or a nonprofit organization that advocates on behalf of the poor
  • Fluency in Spanish, including the ability to read and write fluently and accurately
What We Offer:

CLS offers a competitive benefits package, including 100% employer-paid medical, life, and short/long-term disability benefits, a 403(b) retirement plan with employer match, and a generous leave package.

CLS is an equal opportunity employer and complies with all applicable state and local laws governing nondiscrimination in employment.


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