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Technical Solutions Engineer
2 months ago
We are in search of a skilled and knowledgeable Technical Solutions Engineer to enhance our Managed IT and Security service teams.
As an integral part of the engineering division, you will spearhead the development and upkeep of essential tools, platforms, and capabilities that are vital for the success of our Managed Service Provider (MSP) and Managed Security Service Provider (MSSP) operations.
This position requires a robust technical foundation, experience in cloud solutions, cybersecurity, and automation, along with the capability to engage in intricate projects that cater to both client-facing and internal IT requirements.
Core Responsibilities:
Service Delivery Optimization:
Drive the creation and enhancement of tools and platforms that facilitate the effective and scalable provision of Managed IT and Security services, encompassing monitoring, automation, and orchestration solutions.
Cybersecurity Support:
Propel the advancement of cybersecurity functionalities, including sophisticated threat detection, incident management, and vulnerability assessment solutions.
Cloud Solutions Development:
Architect, deploy, and oversee intricate cloud environments (AWS, Azure, Google Cloud), ensuring they are secure, scalable, and aligned with both client and organizational requirements.
Kubernetes and Container Management:
Assume a pivotal role in the development and administration of Kubernetes and other container management platforms, ensuring seamless integration with existing IT and security frameworks.
Integration of Tools:
Lead initiatives to develop and integrate both open-source and commercial technology platforms, focusing on enhancing reliability, security, and scalability.
Automation and Scripting Development:
Create advanced automation scripts and tools to optimize IT and security operations, concentrating on deployment, configuration management, and monitoring.
Documentation and Knowledge Transfer:
Maintain thorough documentation for tools, platforms, and processes. Serve as a knowledge resource for junior engineers and other team members, promoting knowledge sharing and best practices.
Continuous Service Improvement:
Identify and spearhead initiatives to enhance IT and security service delivery, leveraging emerging technologies and methodologies to boost efficiency and effectiveness.
Additional requirements may exist if an offer of employment is extended.