Customer Service Coordinator

4 days ago


Jonesboro, Arkansas, United States Baptist Memorial Healthcare Corporation Full time
Job Summary:

As a Coordinator-Customer Service at Baptist Memorial Health Care Corporation, you will play a vital role in providing exceptional patient care and support in our NE Pain Management clinic. This is a full-time position that requires excellent organizational and time management skills, as well as the ability to work effectively in a fast-paced environment.

Responsibilities:

• Provide direct patient care duties under the direction of licensed personnel and physician.
• Assist in the development and implementation of standard operating procedures for the clinic and front office.
• Provide direction and leadership in the clinic/front office operations by coordinating activities and ensuring high levels of customer satisfaction.
• Maintain accurate and timely billing information and process appointments.

Requirements:

• Associate's Degree or equivalent experience.
• 3 years of experience in oncology or clinical office work, with knowledge of medical terminology preferred.
• Excellent communication and organizational skills, with the ability to work effectively in a team environment.
• Computer skills, including MS Word and EMR systems.

About Baptist Memorial Health Care Corporation:

We are a leading healthcare provider in the Mid-South region, committed to delivering high-quality patient care and exceptional service. Our team is dedicated to making a positive impact in the lives of our patients and their families. We offer a competitive compensation package, including benefits, continuing education opportunities, and a generous retirement plan.

What We Offer:

• Competitive salaries and benefits package.
• Paid vacation and time off.
• Continuing education opportunities and professional development.
• Generous retirement plan and health insurance options.
• Sick leave and service awards.
• Free parking and short-term disability coverage.
• Life insurance and health care and dependent care spending accounts.
• Employee referral program and education assistance.

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