ServiceNow ITSM Developer

3 weeks ago


New York, New York, United States Resource Informatics Group Full time
Job Title:
ServiceNow ITSM Developer

Location:
NYC (Hybrid)

Job Type:
6+ Mon Contact

About Us:
We're a dynamic IT team at Resource Informatics Group, focused on delivering exceptional IT Service Management (ITSM) through ServiceNow. Our team manages and enhances the Service Hub, with Ham Pro, Sam Pro, and ITSM fully implemented and operational. We're eager to integrate the latest GenAI features into our platform.

Key Responsibilities:
Develop and enhance ITSM modules within ServiceNow, ensuring seamless integration with Ham Pro and Sam Pro. Implement new ServiceNow GenAI capabilities to drive business value. Collaborate with the team to manage the Service Hub efficiently, leveraging Agile methodologies.

Qualifications:
Experience in ServiceNow development, focusing on ITSM. Familiarity with Ham Pro, Sam Pro, and GenAI features. Strong problem-solving and communication skills.

Preferred:
ServiceNow certification and Agile experience.

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