Customer Service Representative

4 weeks ago


Willowbrook, Illinois, United States Trinity Health Corporation Full time

Job Summary

We are seeking a skilled Customer Service Representative to join our team at Trinity Health Corporation. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and their families.

Key Responsibilities

  • Greets patients and family members in a friendly and consistent manner
  • Verifies demographic, clinical, financial, and insurance information during the registration process
  • Accepts point of service payments or provides guidance for payment options
  • Clears patients for service delivery
  • Updates patient identification, demographic information, and insurance coverage
  • Enters patient information accurately into hospital information systems
  • Refers patients with questions regarding financial liability to appropriate resources

What We Offer

  • Flexible shifts available
  • Benefits from day one
  • DailyPay work today, get paid today
  • Competitive shift differentials
  • Tuition reimbursement
  • On-site fitness center
  • Childcare employee discount
  • Referral rewards
  • Strong team culture
  • Career growth opportunities

Requirements

  • High school diploma; associate degree preferred
  • Basic keyboarding skills
  • Epic scheduling
  • Microsoft Outlook
  • Microsoft Word

About Us

Trinity Health Corporation is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. We are committed to delivering compassionate care and improving the lives of those in our communities.



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