Customer Service Representative
4 weeks ago
Job Summary
We are seeking a skilled Customer Service Representative to join our team at Trinity Health Corporation. As a key member of our front desk team, you will be responsible for providing exceptional customer service to patients and their families.
Key Responsibilities
- Greets patients and family members in a friendly and consistent manner
- Verifies demographic, clinical, financial, and insurance information during the registration process
- Accepts point of service payments or provides guidance for payment options
- Clears patients for service delivery
- Updates patient identification, demographic information, and insurance coverage
- Enters patient information accurately into hospital information systems
- Refers patients with questions regarding financial liability to appropriate resources
What We Offer
- Flexible shifts available
- Benefits from day one
- DailyPay work today, get paid today
- Competitive shift differentials
- Tuition reimbursement
- On-site fitness center
- Childcare employee discount
- Referral rewards
- Strong team culture
- Career growth opportunities
Requirements
- High school diploma; associate degree preferred
- Basic keyboarding skills
- Epic scheduling
- Microsoft Outlook
- Microsoft Word
About Us
Trinity Health Corporation is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. We are committed to delivering compassionate care and improving the lives of those in our communities.
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