Insurance Customer Service Representative

3 weeks ago


Willowbrook, Illinois, United States Todd Tarter - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, establishing strong relationships with our customers, and helping them navigate their insurance needs.

Responsibilities
  • Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options and help them make informed decisions.
  • Work collaboratively with our team to achieve sales and customer satisfaction goals.
Requirements
  • Excellent communication skills, both written and verbal.
  • Self-motivated and proactive in problem-solving.
  • Detail-oriented and able to work in a fast-paced environment.
  • Dedicated to providing exceptional customer service and building strong relationships with our customers.
About Our Agency

Our agency is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We offer a range of insurance and financial services, including auto, home, life, and health insurance. Our team is passionate about providing exceptional service and building strong relationships with our customers.

We offer a competitive salary, paid time off, and opportunities for growth and advancement. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we encourage you to apply.



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