Service Receiving Clerk Position

3 weeks ago


Willowbrook Acres, Illinois, United States PrideStaff Full time

The Service Receiving Clerk is a key role within the Service Department, responsible for the receipt and processing of all equipment and parts. This includes maintaining a clean work area, assisting technicians with boxing and moving completed equipment, and working with the Service Administrator to locate rush repair requests.

This position requires strong organizational and communication skills, as well as the ability to work in a fast-paced environment. The ideal candidate will have experience working in a manufacturing environment, particularly with electronics products, and be proficient in using ERP systems and other software.

Responsibilities include:

  • Receiving and processing service returns from customers
  • Entering RMA information into the ERP system
  • Distributing equipment for repair to assigned technicians
  • Receiving spare parts and supplies from the warehouse and stocking them in the Service Department
  • Assisting technicians with disassembling and troubleshooting equipment
  • Replacing defective parts and documenting the outcome on RMA forms
  • Boxing and packing completed units for shipping

Qualifications include:

  • 1-3 years of experience working in a manufacturing environment, particularly with electronics products
  • Proficiency in using ERP systems and other software
  • Forklift operation required; training provided
  • Troubleshooting and repair center experience preferred
  • Ability to work in a fast-paced environment and lift 50+ pounds


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