Housekeeping Quality Supervisor
2 weeks ago
Home2 Suites by Hilton is seeking a dedicated Housekeeping Inspector to oversee the cleanliness and maintenance of our hotel rooms and public areas. This role is essential in ensuring that our guests experience the highest standards of comfort and cleanliness.
Key Responsibilities- Lead and supervise the housekeeping team, including room attendants and laundry staff, to uphold cleanliness and quality benchmarks.
- Facilitate open communication and provide training, coaching, and performance feedback to enhance team efficiency.
- Monitor and maintain housekeeping equipment to ensure optimal performance and safety.
- Manage inventory, assign tasks, and conduct inspections to verify room readiness.
- Ensure that supply carts and storage areas are well-stocked with necessary materials.
- Document work assignments and prepare regular reports on housekeeping operations.
- Conduct room inspections as needed based on occupancy and staffing levels.
- Assist the Executive Housekeeper in implementing programs that foster positive employee relations.
- Support the Executive Housekeeper in achieving guest satisfaction scores that align with brand standards.
- Perform additional duties as assigned by management.
Education and Experience:
- No formal education required.
- Up to one month of relevant experience or training, or a combination of education and experience.
Work Environment:
- Ability to stand for extended periods, up to 8 hours daily.
- Attention to detail and ability to work independently with minimal supervision.
- Physical capability to perform cleaning tasks and handle loads up to 30 lbs.
- A collaborative work environment with opportunities for career advancement.
- Engaging and diverse work responsibilities.
- A sense of pride in delivering exceptional service.
- Recognition for outstanding performance.
Home2 Suites is committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, disability, or veteran status. We will make reasonable accommodations for qualified individuals with disabilities.
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