Parts Counter Sales Representative

3 days ago


Roanoke, Virginia, United States Freightliner of Winchester Full time
Job Title: Inside Parts Counter Sales Representative

Job Summary:

This position is responsible for sales and customer service for inside Parts sales. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.

Essential Job Functions:

  • Counter/Phone Sales
  • Meet sales and gross profit margin goals
  • Order parts according to dealership procedures
  • Maintain special order parts for service department
  • Resolve customer problems and maintain excellent customer service
  • Maintain a clean and safe work area
  • Ongoing OEM training to stay current with parts changes
  • Provide written quotes to customers as needed.

Qualifications:

  • High school diploma or GED

Working Conditions:

  • Primarily a warehouse environment with varying temperatures

Physical Requirements:

Sitting/Standing/Walking Requirements:

  • Total hours of sitting at one time - 1 hour
  • Total hours of sitting in a typical workday – 3 hours
  • Total hours of standing at one time – 1 hours
  • Total hours of standing in a typical workday – 3 hours
  • Total hours of walking at one time – 0 hours
  • Total hours of walking in a typical workday – 2 hours

Talking/Hearing/Vision Requirements:

  • Talking – Person to person and on the phone
  • Hearing – In person, on the phone and in a group setting
  • Vision – Near and depth perception

Pushing/Pulling/Lifting/Carrying Requirements:

  • Inside sales persons are required to move parts by either carrying them or using a cart, forklift or hand cart.
  • Typical weight is 1 pound and the maximum weight is 50 pounds
  • Typical distance is 25 feet
  • Frequency is 1 to 5 times in one day
  • Duration of 3 minutes

Other Essential Job Duties:

Never Occasionally Frequently Constantly

(1-33%) (34-67%) (68-100%)

Driving X

Airplane Travel X

Balancing X

Stooping X

Kneeling X

Crouching X

Crawling X

Climbing X

Reaching -

Above Shoulder X

At waist/desk level X

Below waist level X

Handling –

Right hand X

Left hand X

Both hands X

Fingering –

Right hand X

Left hand X

Both hands X

Feeling –

Right hand X

Left hand X

Both hands X



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