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Desktop Support Specialist

2 months ago

Corning, New York, United States DivIHN Integration Inc Full time

About the Role:

This Desktop Support Analyst position is an exciting opportunity to join DivIHN Integration Inc's team of experts in IT Asset Performance Services. As a key member of our Computing Systems and Application Support team, you will be responsible for managing vulnerability patching of selected Lab Systems, communicating with lab owners, and technical staff; to record and updating configuration management database.

Key Responsibilities:

  • Active Directory Administration
  • Familiarity with cloud applications (Microsoft and 3rd party)
  • Remediating/minimizing anti-virus threats
  • Imaging and deployment server utilization
  • Asset lifecycle management skills
  • Installation/configuration of various software packages
  • Installation/configuration of Security Software
  • ServiceNow (ticket management) utilization
  • Inventory management

Requirements:

  • Proficient in time management and task prioritization
  • Advanced Level of English Language
  • Effective organization and planning skills, with the ability to handle changing priorities
  • Excellent communication and interpersonal skills
  • Must be a self-starter, able to work in a team environment and motivate others

Desired Skills:

  • Hardware/software installation, troubleshooting and support
  • Active Directory administration
  • Experience imaging and working with deployment server(s)
  • Basic knowledge management

About DivIHN Integration Inc:

DivIHN Integration Inc is an equal opportunity employer. We do not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.