Customer Service Representative
14 hours ago
We are seeking a highly skilled Customer Service Representative to join our team. As a Bilingual Onboarding Specialist, you will play a crucial role in delivering a seamless experience for our customers. You will address system performance and maintenance inquiries, handle incoming and outbound calls professionally, and adhere to regulatory and company policies.
Main Responsibilities- Address questions regarding contractual obligations, system performance, and maintenance.
- Receive and make customer calls, ensuring a consistent and professional level of service.
- Comply with regulatory and Company policies at all times.
- Achieve set revenue targets and call objectives.
**Estimated Salary Range:** $19-$22 USD per hour + commission
Key Requirements- Bilingual in Spanish (required).
- Excellent written and verbal communication skills (required).
- Two years of customer service experience.
- Solar experience (desired).
- Salesforce experience is a plus.
- Proficiency with Google Workspace is preferred.
We offer a comprehensive benefits package, including dental, health, vision, PTO, 401k, FMLA, disability leave, and more.
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