Service Representative

5 days ago


Houston, Texas, United States Mr Electric Full time

At Mr. Electric, we are committed to delivering exceptional electrical installation and repair services to our customers. As a Customer Service Representative, you will play a key role in this mission by providing top-notch support to both residential and commercial clients. With a focus on customer satisfaction and respect, you will be the face of our brand, ensuring that every interaction is positive and memorable.

We are seeking a self-motivated and energetic individual who is passionate about delivering excellent customer service. Your ability to work independently with minimal supervision and use initiative to solve problems will be invaluable in this role. Additionally, your strong written and verbal communication skills will enable you to effectively manage a variety of situations on a daily basis.

Job Responsibilities:
  • Receive and respond to incoming calls in a professional and courteous manner
  • Complete work orders and return customer calls in a timely fashion
  • Perform daily outbound follow-up calls to ensure customer satisfaction
  • Cross-train in related positions as needed
Requirements:
  • Minimum two years of customer service experience
  • Strong written and verbal communication skills
  • Positive attitude and enthusiasm for delivering excellent customer service
Compensation:

$14.00 - $18.00 per hour, depending on location and experience.



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