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Hospitality Event Coordinator
2 months ago
Compensation and Benefits:
- Performance-based bonuses
- Company gatherings
- Attractive salary package
- Employee perks
- Paid leave
The Briarcliff Manor is seeking a dedicated professional to join our team as a Banquet Manager and Maitre D'.
*Local candidates preferred - ideally residing within a reasonable distance from our venue.*
Immediate openings available.
The ideal candidate will possess:
- Over 10 years of experience in banquet operations
- More than 10 years in a managerial role
- At least 5 years in sales
The selected individual will oversee event execution, manage the team during setup, coordinate the event, and ensure proper breakdown and reset.
The Banquet Manager Maitre D' is tasked with overseeing and coordinating all event operations. Exceptional hospitality and communication skills are essential. The Maitre D' will manage guest arrivals, seating arrangements, host training, and operational protocols. This role demands a hands-on leader who exemplifies service excellence and maintains a strong presence on the floor.
Additional responsibilities include conducting sales tours and coordinating events.
The Maitre D' will regularly liaise with key vendor contacts and other industry partners.
This position requires availability on weekends and evenings, along with designated office hours.
Key Responsibilities:
- Overseeing and directing all service aspects, catering processes, and dining room setup for events
- Managing vendor relationships
- Scheduling staff, conducting interviews, hiring, and fostering employee development
- Exceeding customer expectations through professionalism and attentive service
- Managing inventory and placing orders
- Conducting sales tours and maintaining client communication
- Collaborating with the sales and kitchen teams to ensure seamless event execution
- Overseeing maintenance and cleaning protocols
- Engaging with clients to ensure satisfaction
- Providing management with feedback and periodic reports
- Handling other projects as needed
- 10 years of banquet experience and 10 years in management
- 5 years of sales experience
- Demonstrated event management expertise
- Ability to accept direction and feedback from management
- Strong time management and communication skills
- Sales acumen and capacity to build effective business relationships
- Capability to manage multiple projects independently