Care Management Coordinator

4 weeks ago


Briarcliff Manor, New York, United States Northwell Health Full time

Care Management Coordinator Job Summary

Northwell Health is seeking a skilled Care Management Coordinator to join our team. In this role, you will coordinate and participate in activities related to Care Management services to family members and caregivers.

Key Responsibilities:

  • Utilize patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
  • Support the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow-up care or disconnected from primary care.
  • Act as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.
  • Identify and track special populations, including high-risk patients and other populations due for preventive or chronic care services.
  • Identify and track patients discharged from the inpatient service or the emergency department.
  • Use team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan.

Requirements:

  • High School Diploma or equivalent required.
  • 1-3 years of relevant experience, required.


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