IT Infrastructure Technician

3 days ago


Rochester, Minnesota, United States Computer Task Group, Inc Full time
About the Job

We are seeking a highly skilled IT Infrastructure Installation Specialist to join our team in Rochester, MN.

Salary: $64,000 - $84,000 per year

This is a 12-month contract position with a regular schedule of 3:00-11:30 PM, Monday – Friday.

Job Responsibilities

The successful candidate will work closely with our Workstation Support Services business units to ensure that all hardware and software orders are properly installed and configured. They will also be responsible for ensuring that all equipment is correctly labeled according to company specifications.

Key responsibilities include providing on-site technical installation and/or repairs support per department or individual customer requests. They will also serve as technical and equipment liaison in the field as needed to collaborate with other support services (e.g., Help Desk, Applications, Materials Management, etc.).

In addition, they will assist with end-user training as needed and be able to explain basic concepts and procedures such as hardware and software requirements, moves/adds/changes implications, scheduling and impacts on the customer of proposed break / fix options to a large and diverse customer base.

Maintaining accurate inventory of supplies and equipment necessary to complete installations or repair requests is also an essential part of this role. Collaboration with other IT Infrastructure areas to manage parts inventory is required.

Finally, the successful candidate will evaluate and process equipment according to IT Security policy and guidelines. Overtime and on-call participation may be required.



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