Communication Infrastructure Technician

3 weeks ago


Rochester, New York, United States Genesis Communications of Rochester Full time
Job Description

We are seeking an experienced Telecommunications Technician to join our team at Genesis Communications of Rochester. In this role, you will be responsible for designing, configuring, and maintaining data communication systems, as well as providing exceptional support to our telecommunications personnel.

Key Job Functions:
  • Supervise the installation, maintenance, and optimization of communication systems to ensure seamless operation and minimal downtime.
  • Analyze and optimize voice and video configurations to minimize disruptions and enhance overall system efficiency.
  • Design and deliver comprehensive training programs for telecommunications staff, empowering them to excel in their roles.
  • Investigate customer complaints, identify root causes, and design effective solutions to resolve issues promptly.
  • Manage inventory stock levels, placing orders and replenishing supplies as needed to maintain efficient operations.
Requirements and Qualifications:
  • Prior experience in telecommunications, electrical engineering, or related fields is essential.
  • Familiarity with telecommunications equipment is crucial for success in this role.
  • Critical thinking and problem-solving skills are required for analyzing complex issues and designing effective solutions.
  • Attention to detail is vital for ensuring high-quality work and minimizing errors.
  • Excellent written and verbal communication skills are necessary for effective collaboration and stakeholder engagement.
Estimated Salary:

The estimated annual salary for this position is $85,000, reflecting the company's commitment to offering competitive compensation and benefits.



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