Cloud Solutions Engineer
5 days ago
We are a leading managed services company dedicated to providing top-notch IT solutions and support to our clients. Our mission is to deliver exceptional technology services and to ensure our clients' IT infrastructure operates smoothly and efficiently.
As a Cloud Solutions Engineer at Info Advantage, you will be responsible for providing advanced technical support and solutions to our clients, focusing on Azure and Microsoft 365 environments.
Job Responsibilities:- Technical Support: Provide advanced technical support for Azure and Microsoft 365 environments, including troubleshooting, configuration, and administration.
- Cloud Solutions Design: Assist in the design, implementation, and management of cloud solutions and infrastructure.
- Customer Collaboration: Collaborate with clients to understand their IT needs and provide tailored solutions and recommendations.
- System Performance Monitoring: Monitor system performance, identify potential issues, and implement corrective actions to maintain optimal system functionality.
- Issue Escalation: Work with the Level 1 support team to escalate and resolve complex technical issues.
- Regular System Maintenance: Perform regular system maintenance, updates, and upgrades as needed.
- Documentation: Document technical processes, procedures, and configurations for internal knowledge base.
You will be working in a fast-paced environment and must be able to work independently and as part of a team.
We offer a competitive salary of $120,000 - $150,000 per year, opportunities for professional growth and development, and a collaborative and supportive work environment.
Qualifications:- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Proven experience with Azure and Microsoft 365 environments.
- Relevant certifications such as AZ-104 (Microsoft Azure Administrator), AZ-305 (Microsoft Azure Solutions Architect Expert), or SC-300 (Microsoft Security, Compliance, and Identity Fundamentals) are highly preferred.
- Strong knowledge of cloud services, virtualization, and enterprise IT infrastructure.
We are an equal opportunity employer and celebrate diversity and inclusion in the workplace.
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