Veterinary Front Desk Coordinator

1 day ago


Mandeville Louisiana, United States Northlake Veterinary Hospital Full time
About Northlake Veterinary Hospital

We are a leading veterinary hospital in Mandeville, Louisiana, providing quality care to the Northshore region. Our team is dedicated to delivering exceptional service and ensuring the well-being of our patients and their owners.

Job Summary

We are seeking a skilled Receptionist to join our team. As a Receptionist, you will be responsible for scheduling appointments, maintaining accurate records, and providing exceptional customer service to our clients.

Key Responsibilities
  • Receive and place calls to clients for scheduling purposes
  • Prioritize tasks in a calm and organized manner
  • Maintain proper documentation through client and pet records
  • Assist clients with instructions, information, and invoices
  • Dispense prescription items per veterinarian's instructions
  • Schedule future appointments
  • Utilize hospital computer systems to document medical records and communicate with clients and teammates
  • Manage financial needs of the hospital
Requirements
  • Excellent customer service skills
  • Exceptional communication skills
  • Ability to work independently and as part of a team
  • Knowledge of veterinary medical terminology and procedures
  • Flexible schedule including weekend and vacation shifts
Benefits
  • Pay range of $12-$15/hour based on experience
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Short Term Disability
  • Paid Time Off (Vacation & Public Holidays)
  • Educational assistance for veterinary technician programs
  • Teladoc- FREE doctor access 24/7
  • Discounted Veterinary Care
  • EAP (Employee Assistance Program)

We offer a collaborative working environment and opportunities for career growth. If you are a passionate and caring team player, please apply today.



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