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Customer Service Ambassador
2 months ago
Job Summary:
As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied and eager to return.
Key Responsibilities:
- Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
- Greet customers warmly and assist them in selecting merchandise that meets their needs.
- Process cash register transactions accurately and efficiently, handling customer payments and returns with a smile.
- Answer customer questions about store policies, products, and services, providing clear and concise information to ensure customer satisfaction.
- Work collaboratively with the store team to maintain a clean, organized, and welcoming store environment.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Ability to work in a fast-paced retail environment, handling multiple tasks and priorities with ease.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
- Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.
What We Offer:
Family Dollar is committed to providing a positive and supportive work environment, with opportunities for growth and development. As a Customer Service Representative, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences and driving business success.
