Asset Protection Specialist,Retail

1 day ago

Newport Beach, California, United States The RealReal Full time
About the Role

The Asset Protection Specialist is a vital member of our retail team, responsible for ensuring the safety and security of our stores, employees, and clients. This role requires a strong understanding of physical security, including CCTV, EAS, alarms, access control, and lock and key. The successful candidate will be able to work well with all levels of management and be a self-starter, able to adapt to shifting priorities and work with minimal supervision.

Key Responsibilities:
  • Support safety and security processes and procedures, including business continuity plans
  • Utilize CCTV to review video for safety and investigations and bring internal and external cases to closure
  • Lead weekly inventory cycle count and partner with inventory operations to reconcile inventory variances
  • Conduct daily/weekly/monthly audits to ensure shortage control, safety, and all other Asset Protection policies and procedures are adhered to
  • Responsible for physical security of the building as a key holder, including off-hour alarm response
  • Train current and new team members on AP processes and systems and ensure proper compliance; train and guide new hires during onboarding
  • Work closely with the entire store team at The RealReal to help support total business needs and Asset Protection initiatives
  • Collaborate with store management to help support business needs and achieve store objectives
  • Investigate industry trends, understand market conditions, and develop AP strategies to stay ahead of the competition
  • Identify internal and external theft incidents and properly document
Requirements:

Minimum Requirements:
  • 1+ year of Asset Protection or Security experience
  • Strong understanding of physical security including CCTV, EAS, alarms, access control, and lock and key
  • Ability to work well with all levels of management within the company
  • Ability to work with minimal supervision and be a self-starter
  • Ability to adapt to shifting priorities
  • Strong oral and written communication skills
  • Proven ability to work within a team
  • Ability to stand for up to 8 hours at a time
  • A customer-focused mindset with a drive to provide a warm and welcoming environment
  • Open availability to work nights, weekends, and holidays as needed
  • Ability to respond to alarm company calls and be available after hours as needed
Preferred Requirements:
  • 1+ year of Asset Protection or Security experience in a Retail store setting
Benefits:
  • Employee Stock Purchase Plan (purchase stock at discounted rates)
  • 401K (with company matching up to $1000)
  • Medical, Dental & Vision Insurance
  • Paid parental leave
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 10 Paid Holidays
Compensation:
The expected hourly rate for this role is $20.00-$25.07. To determine starting pay, we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay, and benefits.

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