Sales Representative

2 weeks ago


Kahului, United States Honsador Lumber Full time
Inside Sales Job Description

Honsador Lumber is seeking a highly motivated and results-driven Inside Sales professional to join our team. As an Inside Sales representative, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities:
  • Determine customers' needs and recommend appropriate products and solutions.
  • Prepare and interpret customers' needs and job requirements from plan specifications, material listing, and other information provided.
  • Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints, and follow-ups.
  • Prepare accurate calculations of quotes and clarification of product(s) being quoted, special order lead-times, estimated arrival, and delivery.
  • Communicate to customers company process and procedure regarding review, signed-off approvals of final quote, layout, material quantity/description listing, production final, and/or shop drawings.
  • Continuously improve and maintain in-depth product knowledge and expertise.
  • Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
  • Follow up on deliveries to ensure materials arrived complete and on time as promised.
  • Maintain weekly up-to-date and current journal of quotes and sales activity reports.
  • Attend in-house and/or outside vendor product knowledge training and updates.
  • Provide administration work for the above and in conjunction with quoting, selling, shipping, and receiving, delivery, and overall customer service.
  • Use a high level of professional skills, courtesy, and respect when servicing and interacting with customers, vendors/suppliers, and fellow co-workers.
  • Participate in special projects, events, and tasks as assigned by the General Manager to maintain/improve/increase customer base and product sales.
  • Perform other duties as assigned.
Requirements:
  • Previous experience in sales, new construction, and/or commercial projects preferred.
  • Able to work in a fast-paced team environment with time constraints, deadlines, and organize large workload demands.
  • Excellent communication and interpersonal skills.
  • Basic knowledge of Microsoft Office Required (Word, Outlook, Excel).
  • Excellent computer and math skills (add, subtract, multiply, and divide common fractions/decimals).
  • Effective time management and prioritization skills.
  • Must be able to work in a team atmosphere.

Compensation details: $42,000-$46,000 Yearly Salary



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