Resident Services Specialist

3 weeks ago


New York, New York, United States WEST SIDE FED SR Full time
Job Title: Resident Services Specialist

**Job Purpose:**
The Resident Services Specialist will play a key role in ensuring the well-being and quality of life for residents living in our supportive housing program. This includes providing administrative support, responding to emergency situations, and collaborating with other staff members to address resident concerns and needs.

**Key Responsibilities:**
• Respond to emergency calls and provide support to residents in crisis situations.
• Collaborate with other staff members to develop and implement strategies that promote resident engagement and participation.
• Provide administrative support, including answering phones, maintaining records, and preparing reports.
• Develop and maintain relationships with local community groups and organizations to access additional resources for residents.

**Requirements:**
• High School Diploma or equivalent required; higher education preferred.
• Strong communication and interpersonal skills, with ability to work effectively with diverse populations.
• Ability to speak, read, and write English fluently.
• Previous experience working in a social services or supportive housing environment an asset.

**Salary and Benefits:**
This position offers a competitive salary and comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

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