Front Desk Associate

3 days ago


Kennedy Space Center, United States Hilton Grand Vacations Full time
Job Summary

As a Front Desk Clerk at Hilton Grand Vacations, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests. Your primary duties will include managing front desk operations, handling guest inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including checking guests in and out, handling room assignments, and processing payments.
  • Handle guest inquiries and resolve any issues that may arise, such as room complaints or lost and found items.
  • Work collaboratively with other hotel staff to ensure a seamless experience for our guests.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and problem-solving skills.

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