VTC Technician Specialist
3 weeks ago
Tygart Technology Inc is a leading provider of telecommunications solutions for the DoJ. We are seeking a highly skilled VTC Technician Specialist to join our team.
As a VTC Technician Specialist, you will be responsible for the administration and maintenance of our VTC systems, including all updates, changes, audit reporting, and operating procedures. You will also provide Tier 2-3 VTC support, including VTC call scheduling and remote conference and streaming support. Additionally, you will be responsible for scheduling, inter-agency conference, and telephone device support coordination, as well as providing Tier 3 troubleshooting support.
The ideal candidate will have a bachelor's degree in Engineering, Information Technology, Computer Science, or a related field, and at least three years of experience operating and maintaining VTC infrastructure devices. Experience with Cisco VCS and Expressway devices is required, and Crestron and A/V certification is desired. You will also need to have a working knowledge of Windows Office 2013 and newer, along with Windows 7 operating systems and newer.
An estimated salary for this position is $80,000 - $110,000 per year, depending on experience. This is a unique opportunity to work with a leading provider of telecommunications solutions and to contribute to the success of our team. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.
Responsibilities:
- Provide administration and maintenance of VTC systems
- Provide Tier 2-3 VTC support
- Schedule inter-agency conferences and telephone device support
- Provide Tier 3 troubleshooting support
Qualifications:
- Bachelor's degree in Engineering, Information Technology, Computer Science, or related field
- At least three years of experience operating and maintaining VTC infrastructure devices
- Experience with Cisco VCS and Expressway devices required
- Crestron and A/V certification desired
- Working knowledge of Windows Office 2013 and newer, along with Windows 7 operating systems and newer
What We Offer:
- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for exceptional performance
How to Apply:
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the position.
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