VTC Technician Specialist

3 weeks ago


Clarksburg, West Virginia, United States Tygart Technology Inc Full time

Tygart Technology Inc is a leading provider of telecommunications solutions for the DoJ. We are seeking a highly skilled VTC Technician Specialist to join our team.

As a VTC Technician Specialist, you will be responsible for the administration and maintenance of our VTC systems, including all updates, changes, audit reporting, and operating procedures. You will also provide Tier 2-3 VTC support, including VTC call scheduling and remote conference and streaming support. Additionally, you will be responsible for scheduling, inter-agency conference, and telephone device support coordination, as well as providing Tier 3 troubleshooting support.

The ideal candidate will have a bachelor's degree in Engineering, Information Technology, Computer Science, or a related field, and at least three years of experience operating and maintaining VTC infrastructure devices. Experience with Cisco VCS and Expressway devices is required, and Crestron and A/V certification is desired. You will also need to have a working knowledge of Windows Office 2013 and newer, along with Windows 7 operating systems and newer.

An estimated salary for this position is $80,000 - $110,000 per year, depending on experience. This is a unique opportunity to work with a leading provider of telecommunications solutions and to contribute to the success of our team. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.

Responsibilities:

  • Provide administration and maintenance of VTC systems
  • Provide Tier 2-3 VTC support
  • Schedule inter-agency conferences and telephone device support
  • Provide Tier 3 troubleshooting support

Qualifications:

  • Bachelor's degree in Engineering, Information Technology, Computer Science, or related field
  • At least three years of experience operating and maintaining VTC infrastructure devices
  • Experience with Cisco VCS and Expressway devices required
  • Crestron and A/V certification desired
  • Working knowledge of Windows Office 2013 and newer, along with Windows 7 operating systems and newer

What We Offer:

  • Competitive salary
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for exceptional performance

How to Apply:

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the position.


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