Admissions Specialist

As an Admissions Specialist at HIGHLAND-CLARKSBURG HOSPITAL INC, you will be responsible for providing clinical screening and assessment for potential patients, as well as providing information and referral services to internal and external customers. You will also be responsible for interviewing incoming patients or representatives, entering data into the electronic medical records system, and verifying patient information and insurance benefits.

To perform this job successfully, you must be able to provide excellent customer service, work effectively in a fast-paced environment, and maintain accurate and confidential records. You will also be responsible for identifying and utilizing appropriate channels of communication, providing crisis intervention as needed, and performing other related duties as assigned.

Essential Functions:
# Provides clinical screening/assessment for potential and admitted patients
# Provides information and referral services for internal and external customers
# Interviews incoming patient or representative and enters data into EMR; assures admission criteria is met
# Presents clinical information to a member of medical staff for approval/denial of admissions
# Explains hospital regulations, patient rights and all admissions documentation to patient/representative
# Records/collects necessary personal information and secures required signatures
# Verifies patient information (custody arrangement, HCS, demographic data, etc)
# Verifies insurance benefits/payment information/collects co-pays as appropriate
# Performs duties and records all information concisely/accurately, and completely.
# Identifies and utilizes appropriate channels of communication
# Provides crisis intervention as needed

Additional Duties:
# Ensures adequate continuing education credits to maintain licensure if required
# Provides patient and family education as needed
# Attends/completes staff development activities as required
# Attends monthly staff meetings
# Responsible for knowledge/review of Admission/HCHI policies
# Other related duties as assigned

Qualifications:
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:
BS/BA Mental Health or Behavioral Health field-psychology, social work, criminal justice, etc.
Knowledge of community resources and previous experience in mental health facility preferred.

Language Skills:
Ability to read and interpret instructions, documents, and follow procedures.
Ability to write routine reports and speak effectively with patients and their families, employees, and public.

Reasoning Ability :
Ability to solve practical problems and deal with a variety of variables as needed.
Ability to interpret a variety or instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities:
Computer literate, working knowledge of DOS, Windows, CMHC and other applications.
Working knowledge of the DSM-IV and/or DSM-V
Outstanding interpersonal and interviewing and assessment skills.