Current jobs related to Mandarin-Speaking Customer Support Specialist - Houston, Texas - SafeRide Health
-
Houston, Texas, United States West Houston Christian Church Full timeJob SummaryWest Houston Christian Church is seeking a full-time Mandarin Chinese pastor to lead our Mandarin-speaking adult congregation. The ideal candidate will have a strong background in Mandarin Chinese preaching and English speaking and writing, as well as graduate-level seminary training and experience as an ordained pastor.Key ResponsibilitiesProvide...
-
Houston, Texas, United States SafeRide Health Full timeJob Title: Customer Service Representative Mandarin SpeakerWe are seeking a highly skilled and fluent Mandarin speaker to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, answering their inquiries, and resolving any issues they may...
-
Library Support Specialist
2 weeks ago
Houston, Texas, United States State of Hawaii Full timeJob SummaryWe are seeking a highly skilled Library Technician to join our team at the Liliha Public Library. As a key member of our library support staff, you will be responsible for performing complex library support work, supervising and participating in library operations, and providing exceptional customer service to our patrons.Key...
-
Customer Support Specialist
3 weeks ago
Houston, Texas, United States AIG Full timeAbout the RoleAIG is seeking a highly skilled and compassionate Customer Support Specialist to join our team. As a key member of our Global Corporate Assistance team, you will play a critical role in providing exceptional customer service and support to our clients in times of need.As a Customer Support Specialist, you will be responsible for coordinating...
-
Administrative Support Specialist
7 days ago
Houston, Texas, United States Staff Force Full timeStaff Force is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. The ideal candidate will have excellent communication skills and be proficient in Microsoft Office applications. Key responsibilities include assisting HR managers in the recruitment lifecycle, preparing payroll data, and handling employer...
-
Customer Success Specialist
1 month ago
Houston, Texas, United States HungerRush Full timeJob Title: Customer Success SpecialistAt HungerRush, we're on a mission to revolutionize the restaurant industry with our cutting-edge technology. As a Customer Success Specialist, you'll play a crucial role in helping our restaurant partners achieve success with our Menufy by HungerRush platform.Key Responsibilities:Assess customer needs and provide expert...
-
Administrative Support Specialist
1 week ago
Houston, Texas, United States Staff Force Full timeJob Summary:We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Staff Force. The successful candidate will provide administrative support to our HR managers, assist in payroll preparation, and handle various office-related tasks.Key Responsibilities:• Assist HR managers in the recruitment lifecycle,...
-
Mandarin Chinese Language Instructor
4 weeks ago
Houston, Texas, United States International Leadership of Texas Full timeJob SummaryWe are seeking a highly qualified Mandarin Chinese Teacher to join our team at International Leadership of Texas. As a Mandarin Chinese Teacher, you will be responsible for providing students with a comprehensive education in Mandarin Chinese language and culture.Key ResponsibilitiesDevelop and implement lesson plans that meet the requirements of...
-
Customer Support Specialist
4 weeks ago
Houston, Texas, United States Clayton Services Full timeCustomer Support SpecialistClayton Services is seeking a highly skilled Customer Support Specialist to join our team in The Woodlands, Texas. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer support via phone, email, and...
-
Customer Support Specialist
1 week ago
Houston, Texas, United States SMA Technologies Full timeJob Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at SMA Technologies. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Respond to customer inquiries and resolve technical...
-
Spanish Speaking Medical Support Specialist
4 days ago
Houston, Texas, United States Biolife Plasma Services Full timeAbout the Role:We are seeking a Medical Support Specialist to join our team at BioLife Plasma Services. As a Medical Support Specialist, you will play a critical role in supporting plasma center operations and ensuring the highest level of customer service and quality.Key Responsibilities:Determine donor eligibility to donate plasma, including proper...
-
Customer Support Specialist
4 days ago
Houston, Texas, United States SMA Technologies Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team at SMA Technologies. As a Customer Support Specialist, you will be responsible for providing exceptional technical support to our customers, ensuring their issues are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer inquiries...
-
Spanish Speaking Medical Support Specialist
7 days ago
Houston, Texas, United States Biolife Plasma Services Full timeAbout the Role:As a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the safety and well-being of our donors. Your primary responsibility will be to determine donor eligibility to donate plasma, manage donor adverse events, review laboratory test results, and notify donors of unsuitable test results. You will work...
-
Customer Service Representative
4 weeks ago
Houston, Texas, United States United Airlines Full timeCustomer Service Representative - Cantonese SpeakingAt United Airlines, we're committed to providing exceptional customer service to our passengers. As a Customer Service Representative - Cantonese Speaking, you'll be the face of our airline, handling customer inquiries and resolving issues in a fast-paced call center environment.Key Responsibilities:Handle...
-
Customer Support Specialist
1 month ago
Houston, Texas, United States Octopus Group Full timeCustomer Support RepresentativeWe are seeking highly motivated and organized individuals to join our Operations Team as Customer Support Representatives (Energy Specialists). This role will provide the right candidate with the opportunity to join a rapidly growing scale-up business within the energy supply sector and start their journey building a career.Key...
-
Administrative Specialist
3 days ago
Houston, Texas, United States LMG Technology Services LLC Full timeJob SummaryAs an Administrative Specialist, you will provide critical support to the Inspection Department, ensuring the smooth operation of various administrative duties. Your responsibilities will include maintaining departmental systems, reporting to the HCVP Inspections Manager, and coordinating with the department's administrative assistant. You will...
-
Spanish Speaking Medical Support Specialist
2 weeks ago
Houston, Texas, United States Biolife Plasma Services Full timeAbout the RoleAs a Medical Support Specialist at BioLife Plasma Services, you will play a vital role in ensuring the smooth operation of our plasma collection centers. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, and review laboratory test results. You will work closely with the Center Manager and Center...
-
Application Fulfillment Specialist
2 weeks ago
Houston, Texas, United States Covr Financial Technologies Full timeJob OverviewCovr Financial Technologies is seeking a highly skilled Application Fulfillment Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring seamless insurance application processing for our clients.Key ResponsibilitiesProcess insurance applications from start to finish, ensuring timely and...
-
Administrative Support Specialist
2 weeks ago
Houston, Texas, United States Staff Force Full timeStaff Force is seeking a highly skilled and organized Office Assistant to join our team. The ideal candidate will have a Bachelor's degree in Human Resources or Business Administration and excellent verbal and written communication skills. Proficiency in Microsoft Office applications is also required. The successful candidate will assist HR managers in the...
-
Customer Service Representative
4 weeks ago
Houston, Texas, United States Asian American Health Coalition Full timeJob SummaryWe are seeking a highly skilled and compassionate Call Center Agent to join our team at the Asian American Health Coalition. As a Call Center Agent, you will be responsible for providing exceptional customer service to our patients, responding to their inquiries, and ensuring their satisfaction with our services.Key ResponsibilitiesAnswer...
Mandarin-Speaking Customer Support Specialist
2 months ago
Salary: $20.00
Location: Remote (United States)
Language Requirement: Must be fluent in Mandarin (verbal)
SafeRide Health is seeking dedicated and compassionate individuals to fill the role of Customer Service Representative. This position involves managing inbound and some outbound calls, primarily focused on collecting and entering detailed trip information to arrange non-emergency medical transportation for both urgent and non-urgent medical appointments. Additionally, the role includes addressing member inquiries and processing complaints.
Key Responsibilities- Handle incoming calls from members, medical facilities, transportation providers, and health plans.
- Accurately document ride details to ensure successful transportation outcomes.
- Verify member eligibility.
- Respond to member inquiries regarding transportation services.
- Assess and identify additional needs of members.
- Document member concerns effectively.
- Collaborate with internal departments to resolve real-time issues promptly.
- Perform other assigned duties as needed.
- Fluency in Mandarin (verbal) is required.
- High school diploma or equivalent.
- Minimum of one year of experience in a high-volume inbound call center environment.
- Excellent problem-solving abilities and the capacity to maintain professionalism in high-pressure situations.
- Strong verbal and written communication skills, with the ability to convey information effectively in person, via email, and over the phone.
- Positive and supportive attitude.
- Exceptional interpersonal skills and conflict resolution capabilities.
- Ability to work collaboratively within a team.
- Typing speed of 35 words per minute or more.
- Flexibility to adapt to changes in business, strategy, and technology.
- Ability to empathize with members and their guardians.
- Experience working with diverse populations and personalities.
- Successful completion of a criminal background check and sanctions check.
- Legal authorization to work in the U.S.
- Availability to work flexible hours, including nights and weekends.
- A well-lit, dedicated, and quiet workspace free from interruptions.
- A notebook or desktop computer with a minimum processing speed of 1.6 GHz and 16 GB of usable RAM.
- High-speed broadband service (wired only) with a minimum of 150 Mbps for dedicated use or 300 Mbps for shared use (having a backup internet provider is advantageous).
SafeRide Health is a technology and services organization committed to eliminating barriers to care by enhancing the delivery of non-emergency medical transportation across the United States. Utilizing proprietary technology and a nationwide network of vetted transportation providers, SafeRide Health offers payers and health systems a more efficient method for delivering cost-effective, on-demand transportation while improving the patient experience. SafeRide serves some of the largest Medicare Advantage, Medicaid, and provider programs in the country.
