Application Fulfillment Specialist

4 days ago


Houston, Texas, United States Covr Financial Technologies Full time
Job Overview

Covr Financial Technologies is seeking a highly skilled Application Fulfillment Specialist to join our team. As a key member of our operations department, you will be responsible for ensuring seamless insurance application processing for our clients.

Key Responsibilities
  • Process insurance applications from start to finish, ensuring timely and accurate completion.
  • Communicate effectively with clients, advisors, and internal teams to resolve application-related issues.
  • Translate application questions and documents for clients who prefer Spanish or Mandarin, maintaining accuracy and attention to detail.
  • Collaborate with cross-functional teams to resolve application discrepancies and ensure compliance with carrier requirements.
  • Stay up-to-date with carrier-specific requirements, nuances, and application processes to ensure efficient and accurate application completion.
Requirements
  • High school diploma or equivalent required; 2+ years of clerical/administrative experience and 1+ year of customer service experience preferred.
  • Bilingual in Spanish or Mandarin with experience in translations.
  • Excellent communication, customer service, and problem-solving skills.
  • Ability to multitask, prioritize, and manage multiple applications simultaneously.
  • Proficient in Microsoft Office and Adobe software.
What We Offer
  • Competitive hourly rate: $18.00 - $20.00.
  • Paid time off (PTO) and paid holidays.
  • Medical, dental, and vision insurance with 80% premium coverage.
  • Health savings account (HSA) with quarterly company contributions.
  • Short-term and long-term disability insurance.
  • Pet insurance for cats and dogs.
  • 401(k) with company match.
  • Company-paid life and AD&D insurance.


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