Customer Service Representative

4 days ago


Portage, Wisconsin, United States Travel Centers Of America Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at TravelCenters of America. As a key member of our store team, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for every traveler who visits our travel centers.

Key Responsibilities
  • Provide courteous, efficient, and personalized service to customers, ensuring their needs are met and exceeded.
  • Process transactions accurately and efficiently using our point-of-sale (POS) system.
  • Maintain a clean and well-stocked food and beverage area, as well as a tidy and organized store environment.
  • Restock merchandise and supplies as needed, prioritizing tasks to meet store and management needs.
  • Adhere to safety guidelines and report any potential hazards or incidents to management.
  • Establish strong relationships with colleagues and leaders, fostering a positive and collaborative work environment.
What We're Looking For
  • A dedicated and enthusiastic individual who is passionate about delivering exceptional customer service.
  • Basic computer and POS knowledge, with experience in cash handling and sales a plus.
  • Excellent verbal communication skills and ability to work effectively in a fast-paced environment.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.
What We Offer
  • A competitive hourly rate.
  • A comprehensive benefits package, including medical, dental, vision, and life insurance.
  • A 401(k) plan with company match.
  • Vacation and paid holiday time off.
  • Tuition reimbursement and on-site meal discounts.
  • A wide range of discounts on technology, travel, food, and fuel.
  • Opportunities for growth and advancement within our company.
About Us

TravelCenters of America is a leading provider of travel centers and services to professional truck drivers and motorists. We are committed to delivering exceptional customer experiences and creating a positive impact on our communities. As an equal opportunity employer, we welcome individuals from diverse backgrounds and perspectives to join our team.



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