Appointment Scheduling Coordinator
4 weeks ago
This role provides high-level support to members as the first point of contact, handling complex appointment scheduling, transferring calls, composing messages, and providing general information.
Key Responsibilities- Operate in a high-volume, structured environment, responding to incoming calls, applying critical thinking to complex guidelines, and utilizing multiple call center systems.
- Determine the type of appointment requested or needed, review scheduling mixes, and make appointments following established guidelines.
- Prioritize member needs, offer alternatives when necessary, and utilize superior customer service skills to resolve difficult member encounters.
- Transfer calls to Registered Nurses when urgent or emergent, compose messages for physicians/providers, and respond to general questions using online databases.
- Identify ways to improve quality of service and recommend steps to achieve these changes.
- One year of customer service experience in a service-related industry, preferably healthcare.
- High school graduate or General Education Development (GED) equivalent.
- Ability to pass a background check/drug screen and meet Kaiser Permanente's hiring requirements.
Kaiser Permanente is a leading healthcare organization committed to providing high-quality, patient-centered care. As a member of our team, you will have the opportunity to make a meaningful impact on the lives of our members and contribute to our mission of improving the health of our communities.
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Appointment Scheduling Coordinator
4 weeks ago
Fontana, CA , USA, United States Kaiser Permanente Full timeJob SummaryThis role provides high-level support to members as the first point of contact, handling complex appointment scheduling, transferring calls, composing messages, and providing general information.Key ResponsibilitiesOperate in a high-volume, structured environment, responding to incoming calls, applying critical thinking to complex guidelines, and...
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Service Appointment Scheduler
4 weeks ago
Washington, DC , USA, United States MileOne Autogroup Full timeBMW of Silver Spring, a part of the fast growing MileOne AutoGroup, is seeking a highly motivated professional to join our Service team. As a Reservation Coordinator, you will play a crucial role in handling incoming internet traffic and service calls to schedule appointments for the service department. Your exceptional communication skills and ability to...
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Service Appointment Scheduler
1 week ago
Washington, DC , USA, United States MileOne Autogroup Full timeBMW of Silver Spring, a part of the fast growing MileOne AutoGroup, is seeking a highly motivated professional to join our Service team. As a Reservation Coordinator, you will play a critical role in handling incoming internet traffic and service calls to schedule appointments for the service department. You will be responsible for scheduling and managing...
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Appointment Coordinator
1 month ago
Miami, FL , USA, United States Aroma360 Full timeA boutique scent marketing and branding company, Aroma360, is seeking a skilled Appointment Coordinator to join their team. As a key member of the organization, you will play a vital role in ensuring the smooth management of client appointments.Key Responsibilities:Appointment Confirmation: Verify client appointment details, confirm schedules, and reschedule...
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Appointment Coordinator
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St. Louis, MO, USA, United States Compass Retirement Solutions Full timeJob OpportunityWe are seeking a highly organized and communicative Appointment Setter and Marketing Assistant to join our team at Compass Retirement Solutions in St. Louis, Missouri.Key ResponsibilitiesSchedule appointments for leads from various sources, ensuring timely and accurate follow-up.Maintain and update the appointment calendar to prevent conflicts...
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Appointment Coordinator
4 weeks ago
St. Louis, MO, USA, United States Compass Retirement Solutions, LLC Full timeAppointment Coordinator Job DescriptionWe are seeking a highly organized and self-motivated individual to join our team as an Appointment Coordinator at Compass Retirement Solutions, LLC. As a key member of our team, you will be responsible for engaging with prospective clients and converting leads into appointments.Key Responsibilities:Answering phone calls...
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Service Appointment Coordinator
4 weeks ago
Washington, DC , USA, United States MileOne Autogroup Full timeJob DescriptionMileOne Autogroup is seeking a highly motivated and organized Service Appointment Coordinator to join our team. As a Service Appointment Coordinator, you will be responsible for scheduling and managing service appointments between clients and service advisors, as well as handling basic questions and concerns about our services.Key...
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Scheduling Coordinator
3 weeks ago
Miami, FL, USA, United States CGC Group Inc. Full timeJob Title: Scheduling CoordinatorWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at CGC Group Inc. in Doral, Miami area.Job Summary:The Scheduling Coordinator will be responsible for managing and coordinating schedules, appointments, and events for our organization. This role involves effective communication with...
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Scheduling Coordinator
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Brownsboro, AL, USA, United States North Alabama Oral & Facial Surgery Full timeJob Title: Scheduling CoordinatorWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at North Alabama Oral & Facial Surgery. As a Scheduling Coordinator, you will play a critical role in ensuring the smooth operation of our practice by coordinating patient appointments, managing schedules, and providing exceptional...
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Appointment Coordinator
2 weeks ago
Miami, FL , USA, United States Aroma360 Full timeAppointment SpecialistAroma360 is a boutique Scent Marketing and Branding company that specializes in providing high-quality essential oil-based scenting solutions to businesses and individuals worldwide. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while prioritizing exceptional...
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Patient Scheduling Coordinator
1 week ago
Madison, WI , USA, United States University of Wisconsin Hospitals and Clinics Authority Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Scheduling Specialist to join our team at University of Wisconsin Hospitals and Clinics Authority. As a Patient Scheduling Specialist, you will be responsible for scheduling appointments, coordinating with clinic staff, and ensuring that patients receive timely and appropriate care.Key...
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Service Appointment Scheduler
3 weeks ago
Washington, DC , USA, United States MileOne Autogroup Full timeJob DescriptionBMW of Silver Spring, a part of the fast-growing MileOne AutoGroup, is seeking a highly motivated professional to join our Service team. We are looking for an individual with excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key Responsibilities:Schedule and manage service appointments...
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Patient Scheduling Coordinator
1 week ago
Baton Rouge, LA , USA, United States Ochsner Health Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Scheduling Coordinator to join our team at Ochsner Health. As a Patient Scheduling Coordinator, you will be responsible for scheduling patient appointments, managing patient registration, and ensuring seamless communication between patients, providers, and staff.Key...
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Paint Coordinator Specialist
3 weeks ago
Fontana, CA, USA, United States Crown Technical Systems Full timeJob SummaryCrown Technical Systems is seeking a highly skilled Paint Coordinator to oversee the paint process and ensure seamless transfer of sheet metal fabricated parts with our paint vendor.Key ResponsibilitiesCoordinate and support the paint process from beginning to end, serving as the expert for answering questions and solving problems related to our...
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Scheduling Coordinator
4 weeks ago
Newton, MA, USA, United States Partners Healthcare System Full timeJob SummaryWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Partners Healthcare System. As a Scheduling Coordinator, you will play a critical role in ensuring the smooth operation of our diagnostic testing department.Key ResponsibilitiesAnswering Phone Calls: Respond to phone calls from doctors' offices and...
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Patient Care Coordinator
3 weeks ago
Long Beach, CA, USA, United States ALLMED Staffing Full timeJob Title: Patient Care CoordinatorWe are seeking a highly skilled Patient Care Coordinator to join our team at ALLMED Staffing. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare services.Responsibilities:Answer patient calls and schedule appointments in a timely and efficient manner.Collect and...
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Patient Care Coordinator
4 weeks ago
Long Beach, CA, USA, United States ALLMED Staffing Full timeJob Title: Patient Care CoordinatorWe are seeking a highly skilled Patient Care Coordinator to join our team at ALLMED Staffing. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our healthcare organization.Responsibilities:Answer phones and schedule patient appointments in a timely and efficient manner.Collect and...
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Scheduling Coordinator
1 month ago
Glendale, CA, United States Keck Medicine of USC Full timeThe Scheduling Coordinator schedules patient appointment/follow ups and/or surgeries as appropriate in the assigned unit/clinic. Obtains authorizations and pre-authorization for services to be rendered. Schedules ancillary appointments as necessary for patients. Ensures patient charts are prepared prior to appointments/follow up and/or surgery including...
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Scheduling Coordinator
2 weeks ago
Bryn Mawr, PA, USA, United States Delta-T Group Inc. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Scheduling Coordinator to support our client and contractor needs. The successful candidate will be responsible for managing scheduling processes, resolving client and contractor challenges, and maintaining accurate records.Key ResponsibilitiesManage high-volume phone activity to engage with...
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Scheduling Coordinator
4 weeks ago
Santa Barbara, CA, United States Santa Barbara Center for Oral and Maxillofacial Surgery Full timeScheduling Coordinator - Oral SurgerySchedule: Tuesday-Thursday- 8a-5pm and Friday- 8a-4pm Location: Santa Ynez Valley Center for Oral & Facial Surgery 680 Alamo Pintado Road, Suite , Solvang, CA 93463 Position Highlights:Join our elite oral surgery practice as a Scheduling Coordinator, a role vital in providing exceptional patient care and supporting our...