Service Appointment Scheduler

4 weeks ago


Washington DC USA, United States MileOne Autogroup Full time
BMW of Silver Spring, a part of the fast growing MileOne AutoGroup, is seeking a highly motivated professional to join our Service team. As a Reservation Coordinator, you will play a crucial role in handling incoming internet traffic and service calls to schedule appointments for the service department. Your exceptional communication skills and ability to work in a fast-paced environment will make you a valuable asset to our team.

Responsibilities:

* Schedule and manage service appointments between clients and service advisors
* Field basic questions and concerns about the services
* Keep a detailed log of calls, including those which were not answered
* Attempt to contact prospective clients who you have been unable to contact

Requirements:

* Top-notch verbal, written and interpersonal skills
* Outstanding listening skills and attention to detail
* Excellent phone etiquette
* A professional and courteous disposition
* Persuasive and results-oriented
* Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills

MileOne Autogroup is an equal opportunity employer and maintains a drug-free work environment.

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