Retail Store Customer Service Representative

5 days ago


Champaign, Illinois, United States Sherwin-Williams Full time
About the Role

This is an exciting opportunity to join our team as a Customer Service Specialist in a retail store setting. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive experience for every customer
  • Build and maintain strong relationships with customers, understanding their needs and preferences
  • Process sales transactions accurately and efficiently, meeting sales goals and targets
  • Assist customers with product information, recommendations, and solutions
  • Maintain a clean and organized store environment, adhering to company standards
  • Participate in visual merchandising and store displays, ensuring a visually appealing store
  • Collaborate with colleagues to achieve sales goals and support store operations
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to providing a positive and inclusive work environment, where you can thrive and reach your full potential.

At Sherwin-Williams, we believe in the importance of diversity, equity, and inclusion. We are an equal opportunity employer, committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.



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