Front Desk Associate

2 days ago


Watertown, Massachusetts, United States AoPS Incorporated Full time
Front Desk Associate Job Description

AoPS Academy is seeking a part-time Front Desk Associate to join our team at our Lexington/Waltham campus. As a Front Desk Associate, you will be the first point of contact for our students and families, providing exceptional customer service and support.

Key Responsibilities:
  • Answer phone calls and respond to emails in a timely and professional manner
  • Welcome students and families to our campus, providing a warm and welcoming environment
  • Support campus operations, including taking inventory, tidying up the facility, and assisting with other campus procedures
  • Work collaboratively with full-time staff to ensure a smooth and efficient campus experience
Requirements:
  • Excellent written and spoken communication skills
  • Customer service experience, preferably with students and families
  • Ability to commute to campus location
  • Availability to work weekday evenings and weekends
  • Motivated to learn and comfortable with new technologies
  • Strong organizational skills and process efficiency
  • Lift up to 25lbs
  • Minimum typing speed of 40 WPM preferred
Benefits:
  • Paid Sick Leave
  • 401K with company match

AoPS Academy is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.



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