Animal Care Specialist

1 week ago


Sterling Heights, Michigan, United States PetSuites Full time

Company Overview: PetSuites is a premier provider in the pet hospitality industry, offering a wide range of services for both dogs and cats. As part of a larger network, we are dedicated to delivering exceptional experiences and care for our furry guests.

Position Overview: The Animal Care Specialist plays a vital role within our facility, reporting directly to the General Manager. We embody the mission of 'Pet Lovers Delighting Pet Lovers' through our core values of being Playful, Passionate, Personal, and Professional. The ideal candidate will embrace this culture, demonstrating teamwork, self-motivation, strong communication skills, and meticulous attention to detail. This role requires a genuine passion for customer service and a commitment to the well-being of our guests.

A Day in the Life: As an Animal Care Specialist, you will be an integral part of a dedicated team focused on the daily care of our guests. Your responsibilities will include walking dogs, providing potty breaks, feeding, administering medications, cleaning accommodations, and engaging in playtime. You will ensure that every pet feels comfortable and loved, whether they are staying overnight or attending daycare. Your interactions will extend to both the pets and their owners, documenting observations and communicating effectively with the management team.

Key Responsibilities:

  • Ensure every guest is treated with respect and dignity.
  • Provide appropriate food and water, maintaining cleanliness of feeding areas.
  • Regularly clean up after pets, ensuring a sanitary environment.
  • Walk dogs to and from exercise areas, engaging them in play activities.
  • Supervise playtime, monitoring for any potential conflicts.
  • Maintain a clean and healthy environment by adhering to sanitation standards.
  • Document pet health and behavior, reporting any concerns to management.
  • Assist in the upkeep of the facility, including laundry and inventory management.
  • Maintain communication with team members and other departments.

Qualities We Value:

  • A genuine passion for animal care and behavior.
  • Strong customer service orientation and ability to manage client interactions.
  • Team player with a positive attitude and strong attention to detail.
  • Ability to work under various conditions and maintain a flexible schedule.
  • Physical capability to handle pets of all sizes and manage various tasks.

Benefits: Full-time employees enjoy a range of benefits, including Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, and a 401k match.

Equal Employment Opportunity: PetSuites is an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable laws.



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