Account Specialist
4 weeks ago
Account Specialist Role Overview
Ellsworth Corporation, a global industry leader in specialty chemicals and equipment distribution, is seeking an Account Specialist to join our Specialty Chemical Distribution (SCD) Division. This onsite position is located in Germantown, WI, and offers a unique opportunity to build rapport and create a great experience for our customers.
Key Responsibilities:
- Develop and maintain relationships with customers through professional communication and consistent follow-up to ensure their satisfaction.
- Receive and promptly enter orders and quotes for customers, managing end-to-end order placement to provide best-in-class service.
- Work effectively with others in the organization to accomplish organizational goals and identify and resolve problems.
What We Offer:
- Competitive pay based on experience.
- A comprehensive training program with numerous learning and development opportunities.
- A corporate culture based on integrity, respect, accountability, and excellence.
Requirements:
- An Associate's degree in a related field of study and 3+ years of Customer Service, Inside Sales, Account Management, or other related experience.
- Professional communication and grammar skills, with strong customer service skills.
- Team-oriented, detail-oriented, and able to accurately enter orders.
- Able to learn new computer programs, creatively problem-solve, multitask, and investigate.
About Ellsworth Corporation:
Ellsworth Corporation is a family-run company with over 45 years of continuous growth. We specialize in the distribution, manufacturing, and custom packaging of adhesives, specialty chemicals, and dispensing equipment. Our commitment to high-quality products, expert assistance, and valuable services sets us apart from the competition.
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