Customer Support Specialist

6 days ago


Germantown, United States Airgas Full time

JOB REQUIREMENTS: R10054217 Customer Support Specialist (Open) Location:Germantown, WI (LLC Support) - Management How will you CONTRIBUTE and GROW? Airgas is seeking individuals with excellent verbal and written communication skills, demonstrated attention to detail, creative problem solving skills, and a positive team player who wants to contribute to the success of their team. As a Customer Support Specialist you will be responsible for managing accounts while working directly with customers and sales representatives. Support for customer requests which will include processing orders, generating quotes, completing emails, product research and identification. Identifying, analyzing, and creatively solving customer issues and concerns while creating opportunities to increase customer satisfaction. Utilizing various applications for order processing such as integrated customer portals, EDI, and eCommerce. Managing, organizing and prioritizing workload to maximize completion of daily responsibilities. Proactively manage all open items to completion. A high level of initiative, curiosity and potential to go beyond the described role as the team responsibilities evolve. Special duties as assigned.________________________Are you a MATCH? Preferred Education and Experience: High School Diploma required. Associate\'s or Bachelor\'s Degree preferred. 2 years of customer service/sales experience Or Minimum 2 years of relevant work experience ________________________ We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees\' dependents, and an Airgas Scholarship Program for dependent children. _________________________ Your differences enhance our performance At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We... For full info follow application link. EOE AA M/F/Vet/Disability.Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0C2713F6F747412E



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