Front Office Specialist

4 weeks ago


Germantown, Ohio, United States Providence Medical Grp. Full time

Job Title: Front Office Specialist

Job Summary:

We are seeking a highly organized and detail-oriented Front Office Specialist to join our team at Providence Medical Group. As a Front Office Specialist, you will be the first point of contact for patients and visitors, providing exceptional customer service and administrative support.

Key Responsibilities:

  • Greets patients and visitors in a courteous and friendly manner
  • Answers telephone calls, schedules appointments, and completes referrals
  • Verifies patient demographics and insurance information and ensures information is up to date and accurate
  • Collects co-payments and outstanding patient balances
  • Ensures patients are scheduled for follow-up appointments and annual well visits

Requirements:

  • Completion of a high school diploma or equivalent
  • Previous front office experience or background in general office work
  • Ability to comprehend established office routines and policies
  • Learns quickly from oral and written instructions
  • Ability to operate a computer
  • Knowledge of medical terminology
  • Knowledge of CPT & ICD-10 coding
  • Understand HIPAA (Health Insurance Portability and Accountability)

Benefits:

  • Medical, Dental, and Vision coverage
  • Short Term Disability
  • Long Term Disability
  • AD&D insurance
  • Employee assistance program
  • Flexible spending/Health Savings account
  • Life insurance
  • 401K
  • Opportunities for advancement
  • Paid time off

About Providence Medical Group:

Providence Medical Group is a physician-owned group that strives to be the best multi-specialty medical group in the Miami Valley region. We provide a patient-centered environment that allows each Providence employee to deliver high-quality care to the communities we serve.



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