Dental Patient Service Coordinator

1 month ago


Worcester, Massachusetts, United States Family Health Center Full time
Job Summary

We are seeking a highly organized and detail-oriented Dental Patient Service Representative to join our team at Family Health Center.

The successful candidate will be responsible for providing exceptional patient service, ensuring accurate and timely data entry, and maintaining a positive and professional demeanor in a fast-paced environment.

Key Responsibilities:

  • Verify and update patient demographics and insurance information
  • Handle co-pays, scheduling, and appointment management
  • Provide patient education materials and resolve tasks from medical providers
  • Ensure efficient patient flow and maintain a clean and organized workspace
  • Communicate effectively with medical teams and patient scheduling supervisors

Requirements:

  • High School diploma or equivalent required; two to four years of college or relevant work experience preferred
  • Two years of relevant work experience, including customer service and data entry
  • Medical Office Administration certificate strongly preferred; bilingual English/Spanish required

Reporting Relationship:

Reports directly to the Director of Dental Services



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