Medical Office Assistant

3 days ago


Woodbridge, Virginia, United States Godaelli Healthcare Services LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Godaelli Healthcare Services LLC. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our healthcare professionals.

Key Responsibilities:

  • Manage and respond to incoming calls and patient emails, ensuring high levels of patient service and confidentiality.
  • Schedule, confirm, and reschedule patient appointments, coordinating with practitioners and patients effectively.
  • Assist in managing practitioners' calendars to optimize patient care and time management.
  • Help with administrative tasks such as patient record management, referrals, and insurance information collection with attention to detail and accuracy.
  • Provide administrative support for practitioners' reports, letters, and other documentation.
  • Facilitate communication between practitioners, patients, and other healthcare professionals as required.
  • Ensure confidentiality and secure handling of all patient information in compliance with HIPAA regulations and practice policies.
  • Assist with patient education and the dissemination of practice-related information under the guidance of practitioners.
  • Contribute to the improvement of administrative procedures and patient communication strategies.

Requirements:

  • Proven experience as a medical office assistant, receptionist, or administrative assistant, preferably in a medical setting.
  • Excellent communication skills, both written and verbal, with an emphasis on compassionate patient interaction.
  • Strong organizational skills and the ability to multitask and prioritize effectively in a fast-paced environment.
  • Proficiency in using medical practice management software, Microsoft Office Suite, and electronic health records (EHR).
  • Understanding of basic medical terminology and basic private practice operations.
  • Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
  • Self-motivated with the ability to work independently and as part of a team.

Education:

High school diploma or equivalent required; additional certification or training in administrative support, medical administration, or related field is a plus.

Work Environment:

Monday to Friday, with weekends as needed. Hybrid remote work arrangement in Woodbridge, VA 22192.



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