Medical Office Assistant
3 days ago
We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at Godaelli Healthcare Services LLC. As a key member of our administrative staff, you will be responsible for providing exceptional patient care and support to our healthcare professionals.
Key Responsibilities:
- Manage and respond to incoming calls and patient emails, ensuring high levels of patient service and confidentiality.
- Schedule, confirm, and reschedule patient appointments, coordinating with practitioners and patients effectively.
- Assist in managing practitioners' calendars to optimize patient care and time management.
- Help with administrative tasks such as patient record management, referrals, and insurance information collection with attention to detail and accuracy.
- Provide administrative support for practitioners' reports, letters, and other documentation.
- Facilitate communication between practitioners, patients, and other healthcare professionals as required.
- Ensure confidentiality and secure handling of all patient information in compliance with HIPAA regulations and practice policies.
- Assist with patient education and the dissemination of practice-related information under the guidance of practitioners.
- Contribute to the improvement of administrative procedures and patient communication strategies.
Requirements:
- Proven experience as a medical office assistant, receptionist, or administrative assistant, preferably in a medical setting.
- Excellent communication skills, both written and verbal, with an emphasis on compassionate patient interaction.
- Strong organizational skills and the ability to multitask and prioritize effectively in a fast-paced environment.
- Proficiency in using medical practice management software, Microsoft Office Suite, and electronic health records (EHR).
- Understanding of basic medical terminology and basic private practice operations.
- Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
- Self-motivated with the ability to work independently and as part of a team.
Education:
High school diploma or equivalent required; additional certification or training in administrative support, medical administration, or related field is a plus.
Work Environment:
Monday to Friday, with weekends as needed. Hybrid remote work arrangement in Woodbridge, VA 22192.
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