Medical Office Coordinator
4 weeks ago
NextCare is a leading provider of high-access healthcare services, offering urgent care, occupational health, virtual health, and primary care services to patients across the country. With over 170 urgent care clinic locations in 12 states, we strive to deliver exceptional, affordable care to our patients.
Our Core ValuesAt NextCare, we are guided by our core values of caring, growth, integrity, results, and teamwork. These values form the foundation of our relationships with patients, customers, investors, partners, and employees. We are committed to upholding the highest standard for quality and service in the high-access healthcare industry.
Job SummaryWe are seeking an energetic and enthusiastic Patient Service Specialist (Medical Front Office Receptionist) to join our team in Woodbridge, VA. The successful candidate will be responsible for providing exceptional customer service, managing patient flow, and ensuring the smooth operation of the front office.
Responsibilities- Provide quality customer service to patients and families
- Manage patient flow and monitor wait times
- Process patients for discharge, including preparing charges and collecting payment
- Obtain necessary signatures and issue receipts
- Ensure the clinic and front reception area are running smoothly
The ideal candidate will possess a minimum of a high school diploma or equivalent, typing and computer proficiency in Windows-based software, and the ability to multi-task, provide quality customer service, prioritize, and think critically in a fast-paced environment. Prior experience working in registration or front office in a physician's office, hospital emergency department, and/or urgent care setting is valued but not required.
BenefitsNextCare offers a comprehensive benefits package, including medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long-term disability, short-term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits, and employees in select positions are offered shift differential benefits.
Equal Opportunity EmployerNextCare Urgent Care is an Equal Opportunity Employer.
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