Outbound Fulfillment Operations Manager

2 days ago

Saint Rose, Louisiana, United States Southern Glazer's Wine & Spirits Full time
Job Summary

We are seeking a highly skilled and experienced Outbound Fulfillment Supervisor to join our team at Southern Glazer's Wine & Spirits. As a key member of our distribution center operations, you will be responsible for providing general supervision to employees in order fulfillment, distribution center. This role will also be responsible for receiving, storing, delivering items, and securing the warehouse.

Key Responsibilities
  • Direct and Manage Order Fulfillment: Direct the filling, loading, and checking of product orders for retail customers through the management of team associates.
  • Train and Develop Team Members: Train new team associates and ensure understanding of organization and operation policies and service guidelines.
  • Ensure Accurate and Efficient Fulfillment: Ensure accurate and efficient fullfillment of orders to retail customers.
  • Coach and Counsel Team Members: Coach, direct, and counsel team associates on overall performance.
  • Define Productivity Expectations: Define productivity expectations and monitors progress regularly.
  • Conduct Meetings: Conduct meetings with team associates.
  • Identify and Recommend Opportunities for Employee Development: Identify and recommends opportunities for employee development and performance improvement requirements.
  • Participate in Recruitment and Hiring: Participate in the recruitment and hiring of team associates.
  • Assist with Evening Scheduling: Assist with evening scheduling for night warehouse operations.
Additional Responsibilities
  • Attend Monthly Safety Meetings: Attend monthly safety meetings.
  • Participate in Online Training Courses: Participate in the online training courses each quarter.
  • Achieve Operational Performance Metrics: Achieve all operational performance metrics as required.
  • Maintain a Safe Working Environment: Maintain safe working environment according to company and OSHA regulations.
  • Perform Other Related Duties: Perform other related duties as assigned.
Requirements
  • Bachelor's Degree: Bachelors Dregree/preferred.
  • Experience and Education: 3 years of experience or equivalent education and related experience.
  • Microsoft Office Suite: Proficient in Microsoft Office Suite.
  • Strong Organization and Time Management Skills: Strong organization, multi-tasking, and time management skills.
Physical Demands
  • Physical Demands: Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping.
  • Additional Hours: Additional hours may be required during October, November, and December and other peak periods.
  • Flexible Hours: Capable of working flexible hours which could include overnight, early morning, and/or late evening.
  • Working at Heights: May require working at heights of 8 feet or greater.
  • Lifting and Carrying: May require lifting/lowering, pushing, carrying, or pulling up to 56lbs.

EEO Statement: Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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