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Lead Manager of E-Commerce Operations

2 months ago

Carlsbad, California, United States Vuori, Inc Full time
Job Overview

Company Overview:
Vuori is transforming the athletic apparel industry by creating clothing that is not only functional for movement and exercise but also stylish enough for everyday wear. Our designs are inspired by an active coastal California lifestyle, blending fitness, creativity, and life. We strive to motivate individuals to embrace all facets of their lives with enthusiasm, clarity, and a sense of fun. At Vuori, we are committed to building something exceptional together, supported by our remarkable team, vibrant culture, and inspiring community.

Position Summary:

We are seeking a Senior Manager of E-Commerce Operations to enhance our E-Commerce team and lead cross-functional projects. This role will serve as the functional leader, overseeing initiatives across various aspects of E-Commerce. The ideal candidate will collaborate extensively with Marketing, Technology, and Product teams to achieve our overarching E-Commerce objectives.

Key Responsibilities:
  • Oversee and refine daily operations within the E-Commerce sector.
  • Create and sustain templates that facilitate cross-functional collaboration, bringing the Go-To-Market (GTM) calendar to fruition within E-Commerce.
  • Work closely with the VP of E-Commerce to communicate channel objectives, ensuring visibility and alignment of E-Commerce projects with these goals.
  • Develop and manage the E-Commerce team roadmap, incorporating feedback from Site Experience, Site Merchandising, Acquisition Marketing, Retention Marketing, Analytics, and Media teams, focusing on new capabilities that influence other teams.
  • Coordinate all significant milestones within the team's calendar, including Monthly and Quarterly Business Reviews, product launches, and seasonal initiatives that integrate into our standard business practices.
  • Represent E-Commerce in cross-functional GTM meetings with other department operations leaders, ensuring that needs and expectations are incorporated into overall GTM milestones.
  • Support product launches by managing milestones and deliverables both within the team and across functions.
  • Monitor market trends affecting E-Commerce performance.
  • Compile and present reports on major E-Commerce initiatives across the team.
  • Maintain comprehensive documentation for projects, processes, and partner requirements.
Qualifications:
  • 8+ years of experience in a Project Management role, primarily within E-Commerce Operations.
  • Exceptional attention to detail and organizational skills.
  • Familiarity with Shopify is preferred.
  • Proficient in GA4 and site analytics tools.
  • Strong analytical capabilities to extract key insights from the channel.
  • Retail experience, particularly in Apparel, is advantageous.
  • A collaborative team player.
  • A passion for learning, enhancing, and developing processes.
  • Experience with project management tools, preferably Asana.
Additional Information:

Our Commitment to You:
At Vuori, we are proud to offer our employees a range of benefits, including:

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits

The salary range for this position is $140,000 - $150,000 per year.

Vuori is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All information will be kept confidential according to EEO guidelines.