Customer Experience Representative

4 weeks ago


Tulsa, Oklahoma, United States Airgas Full time
Job Title: Customer Experience Representative

At Airgas, we are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our Strategic Accounts team, you will be responsible for managing an account portfolio and assisting in account reconciliation for the collection of all monies due from customers.

Key Responsibilities:
  • Manage an account portfolio and assist in account reconciliation to ensure timely payments.
  • Resolve customer account issues, including past due invoices, to ensure timely payments.
  • Initiate the review, research, and resolution of receivables to determine problem accounts, doubtful accounts, and write-offs.
  • Proactively interact with customers to reduce the maintenance of small dollar value accounts.
  • Prepare reports and present for review with internal customers, including Sales and Finance.
  • Monitor Accounts Receivable reports to analyze the paying habits of customers who are delinquent in payment of an account.
Requirements:
  • High school diploma or GED required.
  • Two years of prior accounts receivable or back office experience.
  • Associate's degree or higher education may be substituted in lieu of experience.
Preferred Competencies:
  • Proficiency in utilizing new technology and software applications, including ERP Systems (SAP), Google applications, and Microsoft Excel.
  • Ability to perform analysis of accounts receivable related issues.
  • Must have the ability to communicate effectively with external customers, internal branch personnel, and all levels of management.

We offer a comprehensive benefits package, including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We also provide a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

We are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability, or any other protected characteristic.



  • Tulsa, Oklahoma, United States Airgas Full time

    Job Title: Customer Experience RepresentativeAt Airgas, we are seeking a highly skilled and motivated Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for providing exceptional customer service and resolving customer issues related to billing, pricing, and other customer concerns.Key...


  • Tulsa, Oklahoma, United States Airgas Full time

    Job Title: Customer Experience RepresentativeAt Airgas, we are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our collections team, you will be responsible for resolving customer issues related to billing, pricing, and other account-related matters.Key Responsibilities:Identify and resolve customer issues in...


  • Tulsa, Oklahoma, United States Airgas Full time

    Job Title: Customer Experience RepresentativeAt Airgas, we are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and resolving customer issues related to billing, pricing, and other customer concerns.Key...


  • Tulsa, Oklahoma, United States Airgas Full time

    Job Title: Customer Experience RepresentativeJoin Airgas, a leading provider of industrial gases and services, as a Customer Experience Representative in our Strategic Accounts team. In this role, you will play a critical part in safeguarding our assets and maintaining a healthy accounts receivable position for our customers.About the Role:Manage an account...


  • Tulsa, Oklahoma, United States Sunglass Hut Full time

    Sunglass Hut Sales RoleAs a Sales Associate at Sunglass Hut, you will:Utilize The Sunglass Hut Experience tools to consistently deliver sales plans and company objectives.Achieve/exceed individual sales plans by creating an emotional connection with customers.Leverage reporting tools to track individual results and identify areas of opportunity.Collaborate...


  • Tulsa, Oklahoma, United States Oklahoma State University Medical Center Full time

    Job Summary:The Customer Service Representative will provide exceptional customer service to patients over the phone or in person, ensuring timely resolution of issues. This role requires a professional demeanor, good communication skills, and the ability to represent Oklahoma State University Medical Center in a positive light.Key Responsibilities:Provide...


  • Tulsa, Oklahoma, United States BCforward Full time

    Job Title: Customer Service RepresentativeBCforward is seeking a highly motivated Customer Service Representative for a remote opportunity.Job SummaryWe are looking for a skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work independently in a...


  • Tulsa, Oklahoma, United States Fabricut, Inc Full time

    Job DescriptionAs a key member of the Fabricut, Inc. team, the Customer Service Representative will play a vital role in ensuring exceptional customer experiences. This role involves assisting customers and sales representatives with finished product and decorative hardware orders and inquiries via phone and email.Key Responsibilities:Develop a comprehensive...


  • Tulsa, Oklahoma, United States Walmart Full time

    At Walmart, we're looking for a Customer Service Representative to join our team. As a Front End Service Associate, you'll be the face of our store, providing exceptional customer service and ensuring a positive shopping experience for our customers. Your role will involve processing returns and refunds, handling financial transactions, and answering...


  • Tulsa, Oklahoma, United States Trulite Glass and Aluminum Solutions Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Trulite Glass and Aluminum Solutions. As a Customer Service Representative, you will be responsible for providing top-tier customer service support in a manufacturing environment.Key Responsibilities:Receive and respond to customer inquiries regarding...


  • Tulsa, Oklahoma, United States Oklahoma State University Medical Center Full time

    Job SummaryUnder the direction of the Business Office Manager, the Customer Service Representative is responsible for providing exceptional customer service to patients over the phone or in person, ensuring timely resolution of all issues.This role requires a professional demeanor, with a courteous and respectful attitude, representing Oklahoma State...


  • Tulsa, Oklahoma, United States Fabricut Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Fabricut. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, sales representatives, and internal staff.Key Responsibilities:Develop a strong understanding of our finished...


  • Tulsa, Oklahoma, United States McNellie's Group Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at McNellie's Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive experience from start to finish.Key Responsibilities:Provide excellent customer service...


  • Tulsa, Oklahoma, United States GPM Investments Full time

    Customer Service RepresentativeAre you a people person with a passion for delivering exceptional customer experiences? We're looking for a Customer Service Representative to join our team at GPM Investments. As a Customer Service Representative, you will be the face of our company, providing top-notch service to our customers and ensuring their shopping...


  • Tulsa, Oklahoma, United States Whole Foods Market Full time

    Customer Service RepresentativeAt Whole Foods Market, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service and addressing the needs of customers in a timely and effective manner. You will also assist supervisors in controlling customer flow...


  • Tulsa, Oklahoma, United States Five Star Call Centers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Five Star Call Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and...


  • Tulsa, Oklahoma, United States BCforward Full time

    Job Title: Customer Service RepresentativeAbout the Role:BCforward is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. You will be the first point of contact for our clients and will be responsible for resolving...


  • Tulsa, Oklahoma, United States Berkshire Production Supply Full time

    Customer Service RepresentativeBerkshire Production Supply is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Process customer...


  • Tulsa, Oklahoma, United States Berkshire Production Supply Full time

    Customer Service RepresentativeBerkshire Production Supply is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Process customer...


  • Tulsa, Oklahoma, United States Mark Mainord - State Farm Agent Full time

    Job SummaryAs a Customer Relations Representative for Mark Mainord - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and driving business growth through value-based conversations.Key ResponsibilitiesProvide prompt and accurate customer service, addressing inquiries and resolving issues related to insurance...