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Culinary Business Leader

2 months ago

Miramar, Florida, United States Papa John's International , Inc. Full time
Position Overview:

The Restaurant Operations Manager is accountable for overseeing all aspects of a Papa John's establishment, ensuring that premium quality products and outstanding customer service are consistently delivered to achieve restaurant profitability. This role calls for an independent leader capable of making informed decisions while fostering a sense of pride and accountability among team members.

What We Offer:
  • Comprehensive Health, Dental, and Vision Insurance
  • Regular Weekly Payments
  • Tuition Reimbursement Opportunities
  • Employee Referral Program with $300 Incentive
  • Performance Bonuses and 3 Weeks of Paid Vacation
Key Responsibilities:
  • Uphold product excellence by setting quality benchmarks with team members and addressing customer feedback promptly. Collect insights, communicate them to the team, and utilize them to improve operations and enhance customer loyalty. Train staff on quality expectations, recruit team members with a customer-centric approach, and ensure sufficient staffing levels.
  • Achieve and exceed sales objectives by providing exceptional customer experiences, increasing average transaction values, exploring new sales opportunities, and implementing successful marketing initiatives. Monitor and manage profitability by controlling expenses, addressing budget discrepancies, and executing cash management responsibilities.
  • Ensure optimal inventory management, maintain restaurant cleanliness, oversee equipment upkeep, and uphold safety and security protocols. Foster teamwork, enthusiasm, and a positive work environment by coaching, mentoring, and developing team members.
Essential Qualifications:
  • High School diploma or GED is required
  • Serv-Safe/Local or State Food Service Certification is preferred
  • A minimum of two years of experience in restaurant management or supervisory roles is preferred
  • Valid driver's license and proof of insurance are required
  • Key skills include cash management, effective communication, and strong planning and organizational abilities