Field Service Technician Trainee Position
2 weeks ago
Job Summary:
PepsiCo is seeking a skilled Field Service Technician Trainee to join our team. As a Field Service Technician Trainee, you will be responsible for the installation, setup, repair, and ongoing maintenance of vending, cooling, and/or fountain equipment at customer accounts.
Key Responsibilities:
- Diagnose equipment problems and use judgment to determine the best course of action for repair or replacement.
- Work independently and have frequent customer contact.
- May require lifting, carrying, pulling, and/or moving between 20 and 45 pounds repeatedly over the workday.
- Requires kneeling, squatting, crouching, crawling, and bending when making repairs, often in low places.
- Position may require moving vending machines weighing pounds.
Primary Accountabilities:
- Repair and perform preventative maintenance on marketing equipment.
- Unload and reload with products as necessary.
- Install equipment by making holes and routing lines to connect products to dispensing units, connecting water and gas supply, and finding drains for units with ice.
- Prioritize and schedule service and PM calls to meet customer service windows.
- Drive to locations, evaluate situations, and perform necessary work (may include plumbing, electricity, refrigeration, carpentry).
- Collect accurate and complete equipment and customer information.
- Remove old parts and replace with new parts.
- Maintain parts inventory on service trucks.
- Establish positive relationships with contacts at service calls.
- After each call, complete paperwork on jobs and call in paperwork every two hours.
- Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.).
- Regular, reliable, predictable attendance.
BASIC QUALIFICATIONS:
- 18 years or older.
- 21 years or older if CDL Required.
Note:
In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.
Pass DOT Physical and DOT Road-test. Adhere to DOT Regulations. Senior technician requires certification in refrigeration. Must be able to pass refrigeration certification Type I/Type II practices (if applicable).
HELPFUL EXPERIENCE:
- Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.).
- Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.).
- Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.).
- Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.).
- Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.).
- Generating and setting work schedules (e.g., determining priority of work, building work schedules, etc.).
- Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.).
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity
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