Field Service Technician
4 weeks ago
At PEAK Technologies, we are seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing exceptional service and support to our customers, ensuring their equipment is functioning optimally.
Key Responsibilities:- Install, maintain, and repair FHE (forms handling equipment)
- Provide accurate and timely documentation of field activity, expenses, and time reporting
- Develop a working knowledge of Corporate and Service Department procedures and policies
- Regularly interact and build strong relationships with internal and external customers
- Comply with all safety policies, practices, and procedures
As a Field Service Technician, you will have the opportunity to work with a variety of electro-mechanical devices, including printers, kiosk/ATM devices, and other equipment. You will be responsible for troubleshooting and resolving issues in a timely and efficient manner, ensuring minimal disruption to our customers' operations.
Requirements:- Near expert level technical background in electro-mechanical devices
- Associate degree required and/or 5-plus years of equivalent work experience in field service, IT, or a similar industry
- Certification in information technology, process improvement, or similar disciplines is desired
- Strong computer skills and phone application skills using Microsoft Windows-based programs
- Ability to work from home with minimal supervision or guidance
- Valid driver's license and safe driving record
- Ability to lift 50 lbs without limitations or constraints
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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