Senior Billing and Account Specialist

1 day ago

Boston, Massachusetts, United States Boston University Full time
Job Summary

The Senior Billing and Account Specialist is a key member of the Financial Affairs team at Boston University, responsible for managing the billing and cash management process for sponsored research awards. This role requires a high level of organizational and analytical skills, as well as excellent communication and problem-solving abilities.

Key Responsibilities
  • Manage the billing and cash management process for sponsored research awards, including invoicing, collections, and reconciliation of accounts.
  • Monitor and review accounts, collaborate with sponsors and/or University departments to address invoicing and collection issues, and maintain positive relationships throughout the resolution process.
  • Review and interpret award documents for sponsor invoicing requirements.
  • Work in various electronic portals for invoice creation and submission.
  • Collaborate with Management on strategic projects, perform advanced data analysis, and support other critical assignments as needed to drive departmental goals and operational efficiency.
Requirements
  • Bachelor's degree in a related field.
  • 5-8 years of work experience, preferably in a university or customer service environment.
  • Demonstrated exceptional organizational, time management, written and verbal communication skills.
  • Must be highly detail oriented with the ability to multi-task and prioritize routine tasks and ad-hoc requests.
  • Excellent analytical and problem-solving skills.
  • A self-starting, diplomatic, proactive individual capable of managing people and processes.
  • Intermediate skills utilizing Excel, including complex formulas to acquire, organize, and analyze data.
  • Ability to work (both independently and in conjunction with others) effectively and cooperatively in a small, collegial team environment.
Preferred Skills
  • Experience with analyzing detailed records, legacy accounting systems, and SAP.
Benefits

Boston University's generous benefits package includes health, dental, life insurance, and paid time off. Full-time employees are also eligible for tuition remission for courses at Boston University. The remission benefit extends to dependents as well. For more details on benefits, please refer to the Boston University benefits page.

The department of Financial Affairs at Boston University values intellectual, cultural, and social diversity among its staff and students. We remain steadfast in our dedication to building a team that is inclusive and equitable and a place where all constituents can thrive. For all positions, we are looking for individuals who enjoy working with colleagues in a collaborative environment and who are flexible and creative. We strongly encourage applications from women and under-represented groups who share our interest in serving a university community with diverse needs, backgrounds, ethnicities, and abilities.

Interested applicants are asked to upload a resume, list of references (if available), and submit a cover letter addressed to 'Hiring Manager Senior Billing Account Specialist position'. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

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