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Assistant General Manager

2 months ago

Morrisville, North Carolina, United States Panera Bread Full time
About the Role

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Panera Bread. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of restaurant staff.

Key Responsibilities
  • Lead and Develop Your Team
    • Recruit, train, and develop a high-performing team of restaurant staff
    • Coach and mentor team members to improve performance and achieve goals
    • Conduct regular performance evaluations and provide feedback to team members
  • Drive Sales Growth and Profitability
    • Develop and implement sales strategies to drive revenue growth
    • Manage labor costs and optimize scheduling to improve profitability
    • Monitor and analyze sales data to identify trends and opportunities
  • Improve Customer Satisfaction
    • Develop and implement customer service strategies to improve satisfaction
    • Monitor and respond to customer feedback and concerns
    • Work with the team to resolve customer complaints and issues
  • Maintain a Safe and Healthy Work Environment
    • Ensure compliance with all health and safety regulations
    • Monitor and maintain a clean and safe work environment
    • Develop and implement procedures to prevent accidents and injuries
Requirements
  • Proven experience in a restaurant leadership role
  • Strong leadership and communication skills
  • Ability to drive sales growth and improve profitability
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Training and development programs to help you succeed
  • A fun and dynamic work environment