Bilingual Orthodontic Treatment Coordinator

5 days ago


New Britain, Connecticut, United States Benevis Full time
Overview

Sutton Dental and Braces is seeking a highly skilled and bilingual Orthodontic Treatment Coordinator to join our team.

Position:

Bilingual Orthodontic Treatment Coordinator

Responsibilities:
  • Presenting Orthodontic treatment plans and providing estimates of treatment costs in an effective manner
  • Educating and discussing the Orthodontist's treatment plan after diagnosed and reviewed by the clinical staff with the patient
  • Collections tracking and monitoring, and any required patient follow-up
  • Explain, promoting, and adhering to company payment policies and procedures
  • Obtaining high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options
  • Solicit referrals from patients post treatment while at the same time tracking satisfaction with work provided
  • Contact patients/guarantors the day prior or the day of the appointment regarding fees due and to confirm the appointment
  • Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs
  • Other duties, as they would benefit the support of the Orthodontist
Qualifications:
  • High School Degree or GED Equivalent Required
  • Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator in another practice is required
  • Minimum of 3+ years of customer experience preferred
  • X-ray certification required
  • according to State and individual practices
  • High level knowledge of Orthodontics and associated treatment planning preferred
  • Strong written and oral communication skills required
  • Ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations and CDT codes highly preferred
  • Knowledge of dental insurances, service limits, PPO, Self Pay collections, and financing options preferred
  • Proficiency in computer usage and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) strongly preferred
  • Bilingual English-Spanish is a plus
  • Additional certification may be required dependent on location
We Offer:
  • Competitive compensation
  • Quarterly bonuses based on Office performance
Comprehensive Benefits Package:
  • Medical, Dental, Vision, 401K with match, flexible spending accounts,
  • paid time off, company holidays and much more

We value teamwork, mutual respect and cooperation. We do not practice unlawful discrimination, including harassment or tolerate it in our workplace. What do we mean by discrimination? We mean that we do not discriminate on the basis of race, color, creed, religion, sex, national origin, age, citizenship, disability, sexual orientation or any other characteristic protected by federal, state, or local law.



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