Bilingual Orthodontic Treatment Coordinator

3 weeks ago


New Britain, Connecticut, United States Sutton Dental & Braces - a Benevis company Full time
Overview

Sutton Dental & Braces, a Benevis company, is seeking a highly skilled Orthodontic Treatment Coordinator to join our team. As a key member of our clinical staff, you will play a vital role in ensuring the success of our patients' orthodontic treatment.

Responsibilities
  • Patient Education: Present orthodontic treatment plans and estimates of treatment costs to patients in a clear and effective manner.
  • Treatment Planning: Educate and discuss the orthodontist's treatment plan with patients after diagnosis and review by clinical staff.
  • Collection and Follow-up: Track and monitor collections, and perform any required patient follow-up.
  • Payment and Finance: Explain and promote company payment policies and procedures, and obtain high treatment acceptance by explaining cost of treatment, insurance coverage, and finance options.
  • Satisfaction and Referrals: Solicit referrals from patients post-treatment while tracking satisfaction with work provided.
  • Communication: Contact patients/guarantors the day prior or the day of the appointment regarding fees due and to confirm the appointment.
  • Integrity and Compliance: Perform to the highest integrity by adhering to all government regulations, company standards, and company compliance programs.
Qualifications
  • Education: High School Degree or GED Equivalent Required.
  • Experience: Minimum of 1+ years working experience as an Orthodontic Treatment Coordinator in another practice is required.
  • Skills: Strong written and oral communication skills, ability to articulate techniques utilized in the Orthodontic field, treatment plan presentations, and CDT codes highly preferred.
  • Language: Bilingual English-Spanish is a plus.
What We Offer
  • Competitive Compensation
  • Quarterly Bonuses based on Office performance.
  • Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays, and much more.


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